Refund & Returns
Effective Date: [Insert Date]
At Jipy Air, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer the following return policy:
Returns & Exchanges:
- You may return most new, unused items within 30 days of delivery for a full refund or exchange.
- The item must be in its original condition and packaging, with all tags, manuals, and accessories included.
- To initiate a return, contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.
Non-Returnable Items:
- Items that have been installed or used.
- Special order items or clearance sale products.
Return Shipping:
- You are responsible for return shipping costs, unless the product is defective or we made an error in your order.
- We recommend using a trackable shipping service for your return, as we cannot guarantee receipt of returned items without tracking.
Once your return is received and inspected, we will process your refund to your original payment method within 7-10 business days.
For more details, please review our complete Return Policy page.